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AB Property Experts

Privacy Policy

Privacy Policy for AB Property Experts

Last updated: 16 June 2026

1. Introduction

AB Property Experts (“we”, “us”, “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or submit an enquiry.

By accessing or using our website, you confirm that you have read, understood, and agree to this Privacy Policy. If you do not agree, please discontinue use of our website.

2. Who We Are

AB Property Experts is a division of AB SYSTEM ENGINEERING LTD.

For any privacy‑related questions, contact us at:
info@abpropertyexperts.co.uk

3. What Personal Data We Collect

Information you provide directly:

  • Name
  • Email address
  • Phone number
  • Property enquiry details
  • Landlord property information
  • Any information submitted through our contact forms

Technical data automatically collected:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and tracking data

Related data:

If you leave a comment on our site (if comments are enabled):

  • Data shown in the comments form
  • IP address
  • Browser user agent (for spam detection)
  • A hashed version of your email may be sent to Gravatar

If you upload images, avoid uploading images with embedded location data (EXIF GPS).

4. How We Collect Your Data

We collect data through:

  • Website contact forms
  • Email enquiries
  • Cookies and analytics tools
  • Google Ads conversion tracking
  • Enhanced Conversions (hashed data)
  • Embedded content (e.g., YouTube videos, maps)

5. Embedded Content From Other Websites

Articles or pages may include embedded content (videos, images, maps, etc.).
Embedded content behaves exactly as if you visited the other website directly.

These websites may:

  • Collect data about you
  • Use cookies
  • Track your interaction with the embedded content

6. Google Ads & Enhanced Conversions

We use Google Ads to promote our services.
When you submit a form, Google may receive hashed (encrypted) versions of your email or phone number to improve conversion tracking.

This data:

  • Is hashed using SHA‑256
  • Is not readable by Google
  • Is used only for advertising measurement
  • Is GDPR‑compliant

You can learn more in Google’s Privacy Policy:
https://policies.google.com/privacy

7. Cookies & Tracking

We use cookies to:

  • Analyse website traffic
  • Improve user experience
  • Measure advertising performance

You can disable cookies in your browser settings at any time.

8. How We Use Your Data

We use your information to:

  • Respond to your enquiries
  • Provide property introduction services
  • Match students with suitable accommodation
  • Communicate with landlords
  • Improve our website and services
  • Measure and optimise advertising performance

We do not sell or share your data with third parties for marketing.

9. Legal Basis for Processing (UK GDPR)

We process your data under the following legal bases:

  • Consent – when you submit a form
  • Legitimate interest – to respond to enquiries and operate our business
  • Contract – when you request our services

10. How Long We Keep Your Data

  • Enquiry information: up to 24 months
  • Comments (if enabled): retained indefinitely for spam detection and moderation
  • Technical logs: retained for security and analytics purposes

You may request deletion at any time.

11. Your Rights Under GDPR

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Withdraw consent
  • Object to processing
  • Request data portability

To exercise your rights, email: info@abpropertyexperts.co.uk

12. Third‑Party Services

We may use trusted third‑party tools such as:

  • Google Ads
  • Google Analytics
  • Email service providers
  • Spam detection services (e.g., Akismet)

These services may process data on our behalf in compliance with GDPR.

13. Where Your Data Is Sent

  • Visitor comments may be checked through an automated spam detection service.
  • Form submissions may be processed through email or CRM tools.
  • Hashed data may be sent to Google for Enhanced Conversions.

14. How We Protect Your Data

We use:

  • Secure servers
  • SSL encryption
  • Limited access controls
  • Regular security monitoring

15. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on this page.

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